Returns & Refund
We want you to love your purchase from Nailclipper. If you’re not completely satisfied, we offer a simple and hassle-free return and refund process.
📅 Return Window
You may return any product within 30 days of receiving your order.
✅ Return Conditions
To be eligible for a return, the item must:
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Be unused and in its original condition
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Include all original packaging and accessories
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Be returned with proof of purchase (order number or receipt)
Products that are used, damaged, or returned without original packaging may not qualify for a full refund.
📦 How to Start a Return
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Email us at support@nailclipperstore.com within 30 days of delivery.
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Provide your order number and reason for return.
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We will reply with return instructions and the address to send your item.
💸 Refunds
Once your return is received and inspected, we will:
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Approve the refund if the product meets the conditions.
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Refund the full amount to your original payment method within 5–10 business days.
🔁 Exchanges
We currently do not offer direct product exchanges. If you want to swap an item, please return the original and place a new order.
🚚 Return Shipping
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Return shipping costs are the customer’s responsibility (unless the item is defective or wrong).
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If a return is due to our error, we will cover the return shipping fee.
❗ Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned:
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Used personal care or grooming tools
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Items showing signs of use or damage not caused by delivery
🆘 Need Help?
If you have any issues with your order, we're here to help. Contact our support team: